This privacy policy explains how Sugar Craft Co. processes personal data in connection with its website, contact channels, and bakery order handling. It applies to the use of boattrendpainter.digital and to related communications handled in the United Kingdom.
We process personal data to respond to enquiries, manage contact form submissions, handle order specifications and collection preferences, confirm production schedules, provide technical delivery of the website, and maintain security. Where allergen information is provided, it is used only to support the handling of the specific order and related communication.
We may share personal data with service providers that support website operation, technical delivery, and local acknowledgement handling for enquiries or orders. Any such recipient is expected to use the data only for the relevant service and to apply appropriate confidentiality and security measures.
We may disclose personal data where required to comply with law, a court order, or a lawful request from a public authority. Disclosure may also occur where necessary to establish, exercise, or defend legal claims, or to protect the rights, property, or safety of the business, customers, or others.
Privacy data overview
We may process name, email address, phone number if provided, inquiry messages, order specifications, event date or collection preferences, and allergen information voluntarily supplied by you. We also process technical data such as server request metadata and browser and device information when the website is used.
Personal data is received when you submit a contact form, send an email, place an order, make a booking or collection request, or communicate by phone. Technical data is generated automatically through website use and delivery of the service.
Confirmed cookie uses are restricted to essential site operation and storing privacy preferences. No confirmed use of analytics or marketing cookies is stated in this policy.
The site uses cookies or similar technologies only for essential site operation and to remember privacy preferences. You may manage cookies through your browser settings, but disabling essential cookies may affect basic site functions.
Subject to applicable law, you may have rights to access your personal data, request correction of inaccurate information, object to certain processing, and request deletion where retention is no longer justified. Some requests may be limited where we must keep records for legal, accounting, or operational reasons.
To exercise a privacy right, provide enough information for us to identify the relevant record and assess the request. We may ask for additional details where necessary to confirm identity or to understand the scope of the request before responding.
We retain personal data for the period needed to handle enquiries, manage orders, maintain business records, meet legal obligations, and resolve disputes. When data is no longer required, it is deleted or anonymised in line with our retention practices and applicable law.
We may update this privacy policy from time to time. The revised version will apply from the date it is published on the website, unless a different effective date is stated. Users should review the policy periodically for the current position.
Use the listed contact channels for privacy questions, data requests, or policy clarifications.
